Privacy Policy

How we collect, use, and protect your data.

Last updated: April 2026

Who we are

Rent in Aberdeen (rentinaberdeen.co.uk) is operated as an independent property rental portal focused on Aberdeen, Scotland. This privacy policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What data we collect

For renters (site visitors)

  • We use privacy-respecting analytics to understand how our site is used. We do not use Google Analytics.
  • We do not use tracking cookies or third-party advertising trackers.
  • We do not collect personal data from renters unless you voluntarily submit a contact form.
  • We record anonymous, aggregate page view counts on property listings to help agents understand which properties receive interest. These do not identify individual visitors.

For letting agents

  • Account data: company name, contact name, email address, phone number, website URL.
  • Property data: property addresses, descriptions, images, and rental details that you submit for listing.
  • Authentication data: password (stored securely using industry-standard hashing via ASP.NET Core Identity).
  • Payment data: if you upgrade to a Premium subscription, payment is processed securely by Stripe. We do not store your card number, expiry date, or CVC on our servers.

How we use your data

  • To display your property listings on our public website.
  • To operate your agent account and dashboard.
  • To process Premium subscription payments via Stripe.
  • To send transactional emails (welcome emails, subscription confirmations, search alerts) via Resend.
  • To provide aggregate analytics (property views, enquiry clicks) on your agent dashboard.
  • To improve our website and services.

We do not sell your personal data to third parties.

Third-party processors

ServicePurposeData shared
StripePayment processingAgent email, Stripe customer ID
ResendTransactional email deliveryAgent email, company name

Cookies and local storage

When you first visit the site, a cookie consent banner asks for your preference.

Essential cookies

NamePurposeDuration
.AspNetCore.Identity.ApplicationAuthentication sessionSession / remember me
.AspNetCore.Antiforgery.*CSRF protectionSession

Local storage

KeyPurposePersonal data?
rie_cookie_consentCookie consent preferenceNo
rie_recently_viewedRecently viewed propertiesNo
rie_favouritesSaved/favourited propertiesNo

Data retention

  • Agent accounts: retained while active.
  • Property listings: retained while active, 12 months after withdrawal.
  • Analytics data: aggregate counts retained indefinitely (no personal data).
  • Search alerts: retained while active, deleted on unsubscribe.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erasure ("right to be forgotten")
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise any of these rights, contact us. We will respond within 30 days.

Children's privacy

Our service is not directed at individuals under the age of 18.

Changes to this policy

We may update this privacy policy from time to time. The "last updated" date at the top indicates when it was last revised.

Contact

For privacy queries: [email protected]. If unsatisfied with our response, contact the Information Commissioner's Office (ICO).